Our front desk team is the face of our brokerage. We take pride in creating an exceptional first impression by providing outstanding customer service, maintaining a welcoming environment, and ensuring every client and agent feels valued from the moment they walk through our doors.

Customer Service & Real Estate Administrator

Looking for a friendly, outgoing, customer-focused individual to join our Front Desk team. If you enjoy helping people, thrive in a fast-paced environment, and take pride in providing exceptional service, we'd love to hear from you.

Real estate brokerage experience is an asset, but outstanding customer service skills, a positive attitude, and a willingness to learn is essential.

This is a permanent position with opportunities to learn all aspects of real estate administration while supporting our agents, clients, and management team.

Key Responsibilities

- Create a warm, welcoming experience for every client, agent, and visitor who enters the office.
- Greet guests promptly and offer refreshments such as coffee or water.
- Answer incoming phone calls, emails, and messages with professionalism and enthusiasm.
- Deliver exceptional customer service by assisting agents with questions and providing day-to-day support.
- Prepare and process real estate documents using WebForms and SkySlope (training provided as needed).
- Load listings to various real estate boards.
- Maintain accurate and organized listing and transaction files.




- Assist with onboarding agents to the brokerage.
- Order and maintain office supplies and inventory.
- Help maintain a clean, organized, and professional office environment, including tidying reception and meeting areas, wiping tables, light sweeping/vacuuming/mopping as required, and ensuring shared spaces are always welcoming for clients and staff.
- Support the office with a variety of administrative tasks to ensure smooth daily operations.

What We're Looking For

- A genuine passion for customer service and helping others.
- Friendly, professional, and confident communication skills.
- Excellent organizational skills with strong attention to detail.
- The ability to multitask and prioritize in a busy environment.
- Robust computer skills and the ability to learn new software quickly.
- A dependable team player who enjoys working collaboratively.
- A positive attitude and willingness to learn.

Schedule & Location

- Flexible availability, including evenings and weekends.
- Preference will be given to candidates who are available to work at both Thornhill and Richmond Hill (11160 Yonge St., Richmond Hill) office locations.

If you're someone who loves creating a positive experience for others and is excited to build a career in the real estate industry, we'd love to meet you.

Pay: $18.00 per hour

Benefits:

- Extended health care
- Life insurance
- On-site parking

Work Location: In person

📌 Part Time Front Desk Customer Service & Real Estate Administrator (Canada)
🏢 Leading
📍 Canada