Company Overview

Accounts Receivable Coordinator

About the Role

We are seeking an organized and detail-oriented Accounts Receivable Coordinator to support the day-to-day receivable’s function. This role is responsible for accurate invoicing and cash application support, collections follow-up, and keeping the AR subledger current and clean. The successful candidate will help the business get paid on time while providing professional service to customers and internal partners.

This is a hands-on individual contributor role. You will work from established procedures, escalate exceptions promptly, and take ownership of assigned accounts from invoice through collection.

Key Responsibilities

- Identify, investigate and correct payment application and billing discrepancies.
- Prepare, issue, and revise invoices and credit notes in accordance with approved billing information and contract or service terms.
- Monitor assigned aging; follow up on past-due invoices by email and phone using a professional, consistent collections approach.
- Prepare aging reports for management and report on progress and issues.
- Reconcile assigned AR accounts and support month-end close activities, including aging review and outstanding item follow-up.
- Keep the AR subledger clean: reduce unapplied cash, correct and resubmit unpaid claims and open items.
- Recommend, and submit for approval claims for write-off.
- Maintain revenue-share trackers in excel and notify partners of amounts collected.
- Perform other related duties as assigned to support billing, collections, and cash application.

Qualifications

- Post-secondary diploma or certificate in Accounting, Business Administration, or a related field, or equivalent work experience preferred.
- Minimum 2 years of accounts receivable, billing, or collections experience in a computerized accounting workplace.
- Working knowledge of invoicing,



cash application, aging reports, and basic GST/HST on invoices.
- Experience with accounting software such as QuickBooks Online or a comparable ERP.
- Proficiency in Microsoft Excel (filters, lookups, basic reconciliations) and Outlook.
- Experience in a small or mid-sized multi-entity environment is an asset.
- Experience with healthcare is an asset.

Skills and Competencies

- High accuracy and attention to detail when posting invoices and payments.
- Clear, professional written and verbal communication with customers and colleagues.
- Comfortable making collections calls and sending firm, courteous follow-up.
- Organized and able to manage a high volume of invoices, emails, and aging items.
- Able to investigate discrepancies methodically and document what was found.
- Reliable with deadlines, especially around cash application and month-end.
- Works well independently once trained, and asks for help before issues age further.
- Discretion and integrity when handling confidential financial and customer information.

What Success Looks Like

- Invoices and credit notes are issued accurately and on schedule.
- Payments are applied promptly; unapplied cash is kept to a minimum.
- Assigned aging is current; overdue items have documented, timely follow-up.
- Customer and internal inquiries are answered quickly and completely.
- Month-end AR support is complete, with open items explained.
- Notes and files are organized so another team member can pick up an account without delay.

Working Conditions

[On-site / hybrid / or remote anywhere in Canada]. Standard business hours with additional availability during month-end close as required. This role involves detailed computer-based work and regular phone and email contact with customers.

Salary Range: $55,000 - $65,000

Location: North York, Ontario

Pay: $55,000.00-$65,000.00 per year

Work Location: Remote

📌 Accounts Receivable Coordinator (Kanata)
🏢 Echelon Wellness
📍 Kanata