POSITION: Administrative Assistant - Investigative Services Division

DEPARTMENT / DIVISION / SECTION: Police / Operations / Investigative Services

Competition Number: P27-26

Date of Issue: September 14, 2026

Closing Date: September 21, 2026

Pay Group: $35.82/hour (CUPE Pay Grade 8)

Number of Positions: 1

Duration: Regular Full-Time

Work Schedule: Monday through Friday, 35 hours per week To Apply: All submissions shall be sent electronically by 4:30pm on the above closing date and should include all qualifications and experience relevant to the position.

POSITION FUNCTION

Perform a variety of administrative assistant functions, respond to enquiries, and transcribe confidential interview recordings for the Investigative Services Division.

KEY DUTIES

- Transcribe various confidential multiple-voice interview recordings verbatim, including victim, witness and suspect interviews such as homicide and other major crime investigations and sexual disclosures.
- Type a variety of letters, memos, reports, confidential material and forms from digital recorders, typed or handwritten copy; compose routine correspondence; scan documents, create a variety of forms for use in the division and department and update same as required
- Administer audio/video recording transcription register, ensuring that priority requests are identified and processed accordingly.
- Maintain and update schedules for Investigative Services staff, reconcile credit card expenses, arrange appointments for section members, complete forms for reimbursement of members’ travel costs




- Assist investigators with the preparation of major crime investigation binders and/or the electronic disclosure of materials to Crown Counsel by identifying various types of documents in order to classify records according to Business Rules
- Convert various types of exhibits and data into electronic formats; incorporate data, such as photographs, audio and video clips, into the database; redact information; burn CD/DVDs
- Perform departmental data entry as required to related computer systems and databases; organize, track and maintain clerical control of investigation files, both current and historical; initiate CAD reports and PRIME initiate reports, make entries and conduct inquiries; make CPIC entries, conduct inquiries and send narrative messages
- Respond to enquiries and questions directed to the division from other departments, the public and outside agencies; liaise with other police agencies to coordinate information, enter and retrieve information from in-house computer systems by providing authorized information on specific cases; take messages or forward calls
- Compile and update statistical records; maintain various division filing systems; maintain a variety of office equipment and liaise with IT personnel for trouble shooting; perform other clerical functions such as faxing, photocopying, scanning, collating, stapling and filing as required; order and stock stationery supplies
- Perform related duties where qualified

INDEPENDENCE

- Work is performed according to established procedures or is assigned by supervisor and designated staff
- Work is reviewed upon completion




- Issues such as release of information or deviations from established procedures are referred to supervisor

WORKING CONDITIONS

Physical Effort

- Sit with arms unsupported while key boarding (frequent)
- Lift and move heavy stationery supplies (rare)

Mental Effort:
- Exposure to disturbing material (often)
- Long periods of intense concentration while transcribing (often)
- Meet court deadlines (often)
- Deal with constant interruptions (often)

Visual/Auditory Effort:
- Focus on a variety of source data and VDT for long periods (frequent)
- Listen to and transcribe multiple-voice interview recordings for long periods (frequent)

Work Workplace:
- Office

KEY SKILLS AND ABILITIES

- Type 60 wpm; working level knowledge of Police Department computer programs; working level knowledge of current Police Department computer-aided dispatch and records management systems
- Working level knowledge of other computer software programs used within the police department
- Accurately transcribe multi-voice interview recordings
- Communicate effectively verbally and in writing
- Organize and prioritize work
- Maintain accurate records
- Operate a variety of office equipment
- Deal effectively with the public and outside agencies

QUALIFICATIONS Formal Education, Training and Occupational Certification:
- High school graduation
- Required to obtain security and criminal record clearance
- Required to sign an attestation of confidentiality
- Secretarial course (6 months)

Experience

- 2 years of office experience or an equivalent combination of education and experience

OTHER

- May be requested to substitute in a more senior position
- This is a CUPE Local 50 position

📌 Administrative Assistant - Investigative Services Division (INTERNAL COMPETITION) (Victoria)
🏢 Victoria Police Department
📍 Victoria