Job Summary

We are seeking a dedicated and detail-oriented Administration Assistant to join our team. The ideal candidate will be responsible for providing exceptional service to our clients, ensuring their needs are met efficiently and effectively. This role requires robust communication skills, a friendly demeanor, and the ability to handle various customer inquiries while maintaining professionalism.

It also includes warehouse organization and lifting 50 lbs. Keeping materials and equipment organized both ordering and distributing to technicians.

Duties

- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Must have 5 years experience working in the Trades.
- Utilize phone systems proficiently to manage incoming calls and provide accurate information.
- Perform data entry tasks accurately and efficiently, ensuring all customer information is up-to-date.
- Proofread documents for accuracy before sending out communications to clients.
- Demonstrate excellent phone etiquette while interacting with customers.
- Co-ordinate supplier invoices, and preparation of invoicing with Accounting Department.




- Co-ordinate with Technicians that all work orders, timesheet are handed in weekly
- Assist Project Managers with quoting, preventative maintenance contracts.
- Maintain Dispatch program to set up project and service calls,
- Assist Service Manager.
- Strong computer skills, including data entry and the ability to navigate various software systems.
- Excellent proofreading skills to ensure clear and accurate communication.
- Ability to type efficiently while managing multiple tasks simultaneously.
- Well Organized.
- Basic Accounting

Join our team and contribute to creating a positive experience for our customers while enhancing your skills in a supportive environment. Job Type: Full-time

Pay: $40,000.00-$50,000.00 per year

Benefits

- Dental care
- Extended health care
- Life insurance
- Vision care

Education:
- Secondary School (preferred)

Experience:
- Front desk: 5 years (required)
- Administrative experience: 5 years (required)

Language:
- English (required)

Work Location: In person

📌 Administrative Assistant - Mechanical/Electrical/HVAC (Etobicoke)
🏢 DBS]
📍 Etobicoke