Specific Skills

- Provide front desk and general administrative support
- Respond to client enquiries via phone, email, WeChat, and other communication channels
- Schedule appointments and follow up with prospective and existing clients
- Introduce company services and assist with sales and client onboarding
- Prepare contracts, forms, and other client documents
- Assist with study abroad and education-related services
- Maintain client records and filing systems
- Coordinate communication between clients and internal team members
- Use AI and office tools to assist with documentation, content preparation, and daily tasks
- Perform other customer service and administrative duties as required

Language Requirement

- Mandarin
- English

Personal Suitability

- Proficient in Microsoft Office and Google Workspace
- Proficient in using ChatGPT and other mainstream AI tools for daily work
- Solid communication skills in Mandarin and English




- Comfortable communicating with clients through WeChat, phone, email, and in person
- Experience in administration, customer service, sales, or education-related services is preferred
- Experience in the study abroad or immigration industry is an asset

Summary This position is responsible for front desk support, client communication, sales follow-up, contract preparation, and assistance with study abroad services. The ideal candidate should have strong communication and customer service skills, be comfortable with sales and client follow-up, and be able to effectively use AI and office tools to improve work efficiency.

Job Type: Full-time

Pay: $17.60-$20.00 per hour

Language

- Mandarin (required)

Work Location: In person

📌 Administrative Assistant/Receptionist (North York)
🏢 Wellanding Immigration
📍 North York