Verellen Music Academy is looking for a confident, organized, and personable Sales Administrator to join our front desk team.

This role is ideal for someone who is excellent with people, comfortable with sales, and able to stay organized in a busy environment. The Sales Administrator plays an key role in creating a welcoming experience for current families while also helping new students get started at the academy.

Key Responsibilities

- Greet students and families and create a friendly, professional first impression
- Answer phone calls, emails, texts, and customer inquiries
- Speak with prospective students and parents about our programs and help them choose the right option
- Follow up with recent leads and help convert inquiries into registrations
- Schedule trial lessons and assist with new student registrations
- Manage cancellations, rescheduling, teacher schedules, and account updates
- Maintain accurate information in our CRM and scheduling software
- Follow up with prospective families who have not yet registered
- Assist current students and parents with questions regarding lessons, schedules, programs, and accounts




- Help support student retention by providing excellent customer service and addressing concerns quickly
- Complete general administrative tasks and help keep the front desk organized

The Ideal Candidate
- Confident and comfortable speaking with customers
- Friendly, professional, and personable
- Strong communication and sales skills
- Highly organized and dependable
- Comfortable following up with leads by phone, email, and text
- Able to multitask and stay calm in a busy environment
- Comfortable learning new software and systems
- Takes initiative and follows through on responsibilities
- Works well independently while also contributing to a team

The Sales Administrator is often one of the first people a family interacts with at Verellen Music Academy, so we are looking for someone who can provide an excellent customer experience while helping the academy continue to grow.

How to Apply

Please email your resume and cover letter to [email protected].

Work Location: In person

Pay: From $20.00 per hour

Expected hours: 16.0 – 32.0 per week

Work Location: In person

📌 Administrator (Windsor)
🏢 Verellen Music Academy
📍 Windsor