Join Our Team as an Amenities Concierge! We are seeking a dependable and professional

Amenities Concierge (Mandarin/Cantonese-speaking)

to join our team at a 400-unit residential building in Richmond, BC. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth daily operations.

The primary purpose of this role is to book amenity rooms for residents.

Key duties & responsibilities:

Resident Service

Assist residents with various needs, such as booking amenities.

Security Oversight

Monitor and control access to the property, amenity rooms, and gym, ensuring the safety and well-being of residents; close the gym after working hours.

Vendor Coordination

Facilitate communication with service providers and contractors for maintenance or repairs within the property.

Event Planning

Organize and coordinate community events or gatherings to foster a sense of community among residents.

Administrative Support

Handle administrative tasks, such as managing reservations, maintaining records, and assisting with resident communications.

Emergency Response

Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.

Building Maintenance

Report and coordinate minor maintenance issues and liaise with property management for resolution.

Information Resource

Act as a knowledge resource for residents regarding local services, amenities,



and community policies.

Communication Liaison

Facilitate effective communication between residents, property management, and other relevant parties.

Teamwork

Work collaboratively and provide support to a weekend amenities concierge to ensure smooth shift operations and high service standards.

Requirements

Fluent in Mandarin / Cantonese (required).

Flexibility, availability, and the ability to address requests promptly.

Proven experience in hospitality, customer service, or related fields.

Experience in a leadership role or managing concierge teams is preferred.

Ability to multitask and handle high-pressure situations.

Strong problem-solving and organizational skills.

Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.).

Job Type

Full-time, Monday - Friday

Starting Date

September

Shift Timings

8-hour shift

Monday - Friday, 3:30 pm - 11:30 pm

Salary

$22/hour

Experience

Concierge: 1–2 years (preferred)

Location

Richmond, BC

Why Work at Cleantech? Join a team that values your growth, rewards your hard work, and invests in your future. We offer competitive wages, comprehensive training, and a explicit path for advancement. With a strong policy of promoting from within, Cleantech provides opportunities to grow into technical caretaker roles or leadership positions, creating a fulfilling and rewarding career.

📌 Amenities Concierge (Winnipeg)
🏢 Different Technologies
📍 Winnipeg