Join the AWS team as an Enterprise Support Manager, focusing on customer engagement and technical leadership. Utilize your background to support executive-level clients and enhance service processes. As an Enterprise Support Manager at AWS, you will oversee technical teams while ensuring top-tier customer service for senior executives.

Your diverse experience, including systems administration and software development, is vital for addressing customer challenges and improving support processes. AWS values diverse experiences, so even non-traditional backgrounds are encouraged to apply. Key Responsibilities:

- Manage and guide technical support teams
- Drive improvements in service delivery processes
- Communicate effectively with executives and clients
- Foster relationships to understand customer needs
- Leverage AWS services to solve technical issues Requirements:
- 4+ years of managing technical teams
- 5+ years of customer engagement experience
- Involvement with enterprise software sectors
- Knowledge in technical account or consulting
- Experience with AWS or comparable cloud technologies Bring your technical expertise and customer focus to AWS for impactful cloud solutions.

📌 AWS Enterprise Support Management Role (Vancouver)
🏢 Amazon
📍 Vancouver