Join the AWS team as an Enterprise Support Manager, focusing on customer engagement and technical leadership. Utilize your background to support executive-level clients and enhance service processes.

As an Enterprise Support Manager at AWS, you will oversee technical teams while ensuring top-tier customer service for senior executives. Your wide-ranging experience, including systems administration and software development, is vital for addressing customer challenges and improving support processes. AWS values diverse experiences, so even non-traditional backgrounds are encouraged to apply.

Key Responsibilities: • Manage and guide technical support teams • Drive improvements in service delivery processes • Communicate effectively with executives and clients • Foster relationships to understand customer needs • Leverage AWS services to solve technical issues

Requirements: • 4+ years of managing technical teams • 5+ years of customer engagement experience • Involvement with enterprise software sectors • Knowledge in technical account or consulting • Experience with AWS or comparable cloud technologies

Bring your technical expertise and customer focus to AWS for impactful cloud solutions.

📌 AWS Enterprise Support Management Role (Winnipeg)
🏢 Amazon
📍 Winnipeg