Join the Toronto Blue Jays as a Senior Manager of Ballpark Experience & Operations, focusing on creating exceptional fan interactions during games and events at Rogers Centre. As part of the Fan Experience & Concessions team, you will oversee operational strategies aimed at enhancing guest experiences. You will lead a dedicated team, addressing fan feedback and ensuring operational efficiency in a fast-paced environment.

Your role will involve extensive collaboration across various departments to refine services and operational standards. Key Responsibilities:

- Supervise event planning and operations for all games
- Manage recruitment, training, and support for part-time staff
- Direct Fan Services, ensuring quality service recovery
- Develop staffing models and operational procedures
- Lead efforts for accessibility and fan issue resolution Requirements:
- At least five years of experience in event operations
- Proven people leadership and management skills
- Solid judgment and conflict resolution abilities
- Proficiency in operational planning and budgeting
- Available for evenings, weekends, and holidays Bring your passion for sports and operational excellence to enhance fan experiences at the Toronto Blue Jays.

📌 Ballpark Operations Senior Manager - Toronto Blue Jays
🏢 Toronto Blue Jays
📍 Toronto