Elevate your banquet service skills as a Banquet Captain under the Food & Beverage Supervisor. Deliver exceptional customer service while leading your team at banquet functions. In this role, as Banquet Captain, you will ensure that all banquet functions run smoothly and efficiently, creating memorable experiences for customers.
Key responsibilities include supporting the set-up and tear-down, maintaining high food and beverage standards, and engaging with other departments to guarantee exceptional service. You will also respond to customer needs promptly and assist in training programs as required. Key Responsibilities:
- Support set-up and tear-down of function spaces
- Communicate with supporting departments for service consistency
- Maintain high standards per customer contracts
- Participate in meetings and focus groups
- Respond promptly to customer requests and concerns Requirements:
- Commitment to customer satisfaction
- Familiarity with banquet service demands
- Solid attention to detail in a quick-paced environment
- Previous banquet service experience is an asset
- Smart Serve certification and WHMIS training required Bring your customer service excellence and banquet experience to this role and contribute to exceptional dining experiences.