Become a Benefits Support Specialist with OTIP, providing essential assistance and guidance for life and health benefits in a call center setting. Leverage your knowledge to educate members and resolve inquiries promptly. As part of the Benefits Services team, you will be the first point of contact for incoming phone inquiries.

Your responsibilities include educating members about OTIP’s offerings and providing exceptional service in a fast-paced call center setting. Your extensive knowledge in group health, dental, and travel insurance will be invaluable as you assist members with their benefits needs. Key Responsibilities:

- Assist with member online registration and navigation
- Educate members about OTIP’s products and services
- Provide accurate information for inquiries via phone
- Resolve member complaints regarding claims and coverage
- Document outcomes and follow-up on inquiries

Requirements:

- Post-secondary diploma required
- One year in insurance-related courses such as LOMA
- Experience in group health and travel insurance
- Call center experience for efficient service
- Proficient in Microsoft Office applications

Deliver outstanding benefits support and member satisfaction as part of the OTIP team.

📌 Benefits Support Specialist at OTIP (Ontario)
🏢 OTIP (Ontario Teachers Insurance Plan)
📍 Ontario