Join Fairstone Bank as a Bilingual Customer Agent in Montreal, leveraging your French and English skills to assist customers effectively. Engage with clients, handle inquiries, and promote products across various channels. This role involves resolving customer issues, supporting account adjustments, and reviewing credit applications.

You will engage in cross-selling products while prioritizing quick resolutions to enhance customer satisfaction. A thorough training program ensures you understand company policies and can adeptly support enquiries. Key Responsibilities:

- Resolve customer inquiries and issues effectively
- Support account adjustments and loan applications
- Review and evaluate credit applications
- Promote products through cross-selling opportunities
- Collaborate to prioritize unresolved cases Requirements:
- Excellent communication skills in English and French
- Experience in customer service or call center
- Robust analytical and problem-solving abilities
- Tech-savvy with Microsoft Office proficiency
- Flexibility to work various shifts Utilize your bilingual skills and customer service experience to make a difference at Fairstone Bank.

📌 Bilingual Customer Agent at Fairstone (Toronto)
🏢 Fairstone
📍 Toronto