Join Randstad Canada as a Bilingual Customer Service Representative within the aviation sector. This role blends problem-solving and customer service skills, available in a hybrid working model. We are seeking motivated professionals for a 5-month contract, requiring fluency in both English and Spanish.

With a focus on managing high volumes of customer interactions, your role will involve supporting LATAM clients while strengthening negotiation and relationship-building skills. Key Responsibilities:

- Manage daily interactions via phone, chat, and queries
- Provide exceptional service to English and Spanish-speaking clients
- Build and maintain relationships with international clients
- Resolve disputes and manage documentation effectively
- Collaborate globally to enhance customer satisfaction Requirements:
- Minimum 2 years of customer service experience
- Fluency in spoken and written English and Spanish
- Robust negotiation and communication skills
- Familiarity with CRM systems and Microsoft applications
- Attention to detail and problem-solving abilities Utilize your bilingual skills and customer-centric mindset to excel at Randstad Canada.

📌 Bilingual Customer Service Representative Role (Calgary)
🏢 Superprof
📍 Calgary