Elevate your career as a Bilingual Customer Success Manager with Global Payments in Markham, Ontario. Drive client relationships and revenue growth while enhancing the customer experience across diverse portfolios. In this key role, you will support retention and growth within our agile team.

You’ll leverage strong communication skills in both French and English to build trust with merchants and optimize their success. Your proactive approach will allow you to uncover new opportunities and influence positive business outcomes throughout your portfolio. Key Responsibilities:

- Drive revenue growth through cross-sell and upsell strategies
- Build trusted relationships to enhance client retention
- Own merchant success with proactive engagement and solutions




- Lead smooth onboarding and POS integrations for clients
- Utilize data insights to optimize portfolio performance Requirements:
- Fluency in French and English for effective communication
- Proven experience in sales or B2B customer service
- Strong negotiation and relationship-building skills
- Excellent time management and organization abilities
- Familiarity with Microsoft Office tools and internal systems Harness your bilingual skills and relationship-building abilities to drive success at Global Payments.

📌 Bilingual Customer Success Manager Global Payments (Markham)
🏢 Global Payments
📍 Markham