Join the team at Shoppers Drug Mart as a Bilingual Patient Care Specialist in Mississauga, Ontario. Play a pivotal role in patient support while ensuring high-quality service delivery. As a Patient Care Specialist, you will be the primary contact for patients enrolled in various support programs.

Key responsibilities include conducting welcome calls, informing patients about program offerings, and advocating for them throughout their treatment journey. Collaborating with a team, you will contribute to enhanced patient experiences and positive health outcomes across the Specialty Health Network. Key Responsibilities:

- Serve as the main contact for patients and physicians
- Conduct welcome calls to gather information and obtain consent




- Inform patients about case management and support options
- Advocate for funding solutions and manage documentation
- Ensure effective service coordination for timely therapy access Requirements:
- Bilingual in French and English
- 2-3 years’ experience in healthcare or pharma industry
- Familiarity with drug reimbursement plans
- Solid customer service background and MS Office skills
- Excellent communication and analytical abilities Leverage your skills in patient advocacy, communication, and healthcare knowledge to make a meaningful impact at Shoppers Drug Mart.

📌 Bilingual Patient Care Specialist Mississauga
🏢 Shoppers Drug Mart Specialty Health Network
📍 Mississauga