We are looking for a friendly, dependable, and organized Full time Receptionist to join our hearing clinic team.

This position combines reception and administrative duties with basic hearing aid care and patient assistance. Training will be provided.

Responsibilities

- Greet patients and provide friendly, professional service
- Answer phones, schedule and confirm appointments
- Maintain patient files and confidential information
- Process payments and receipts
- Clean and maintain hearing aids
- Change wax guards, domes, filters and other hearing aid parts
- Clean earmolds and hearing aid accessories
- Perform basic hearing aid troubleshooting after training
- Assist patients with basic hearing aid care and maintenance
- Prepare and send hearing aids for manufacturer repairs
- Receive and organize repairs, supplies and accessories
- Contact patients regarding appointments, repairs and follow-ups




- Clean and disinfect equipment and work areas
- Assist the Hearing Aid Practitioner with daily clinic duties
- Perform general administrative duties

We are looking for someone who is:

- Friendly, patient and comfortable working with seniors
- Reliable, punctual and organized
- Detail-oriented and comfortable working with small hearing aid parts
- Confident communicating in person and over the phone
- Comfortable with computers and learning new software
- Able to multitask and work independently
- Professional and respectful of patient confidentiality

Previous reception, healthcare or customer service experience is an asset, but we are willing to train the right person.

Full-Time Position | Hearing Healthcare

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