Step into a pivotal role at Cencora as a Caseworker supporting patient and provider services in Canada. If you have a passion for the pharmaceutical industry and excellent communication skills, this is for you. As a Caseworker with Cencora, you will manage cases and projects while providing vital telephone support to patients and healthcare professionals.

Your role will involve compliance monitoring, case management, and conducting market research initiatives. This position is ideal for individuals with a strong customer service background and the ability to multitask effectively within a quick-paced environment. Key Responsibilities:

- Manage assigned cases with adherence to established protocols
- Provide telephone support for patients and professionals




- Administer compliance and clinical monitoring protocols
- Document activities in the specific case management database
- Participate in training for product knowledge and case management Requirements:
- One year of customer service experience required
- Associate's degree in relevant fields or equivalent experience
- Bilingual (French/English) is a plus
- Strong problem-solving abilities
- Proficiency in Microsoft Office Suite Bring your customer service expertise and attention to detail to Cencora and contribute to improving health outcomes in Canada.

📌 Cencora Caseworker in Canada
🏢 Cencora
📍 Canada