Take the lead in channel operations at Clio, the global leader in legal AI technology. This role focuses on channel strategy, implementation, and management in a hybrid workplace model. As the Channel Sales Operations Manager, you will oversee Clio’s partner channel operations, ensuring optimal efficiency and effectiveness within a rapidly scaling environment.
You’ll also act as the driving force behind the implementation of a new AI-driven partner platform, working cross-functionally within teams like Sales, Marketing, and Customer Success to streamline operations. Key Responsibilities:
- Lead the implementation of the current Partner Relationship platform
- Own and document Clio’s end-to-end channel processes
- Close operational gaps affecting partner account managers
- Maintain the accuracy of partner-related data in Salesforce
- Serve as the pivotal voice for channel operations in strategic planning Requirements:
- 4+ years in channel or partner operations experience
- Hands-on experience with Salesforce and partner program mechanics
- Proven ability to navigate ambiguity and cross-functional challenges
- Deep understanding of AI tools for operational efficiency
- Strong proficiency in Google Sheets or Excel for modeling Drive growth and innovation in legal technology as a Channel Sales Operations Manager at Clio.
📌 Channel Sales Operations Manager at Clio (Toronto)
🏢 Clio
📍 Toronto