What it’s like to be a Northbridge Claims Director: As a Claims Director you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind.

Our Accident Benefits Claims

Department work hard to provide support to our clients, assisting them in getting back to normal after an accident.

Our Claims

Director will direct all activities of the claim’s unit through effective leadership and training of the adjusting staff to ensure service and quality objectives are met.

The Claims

Director, Accident Benefits is also responsible for supporting the development and implementation of best practices and departmental strategies in the achievement of regional goals for customer service, productivity, and quality.

Our Claims

Director is committed to high standards of performance, has robust communication skills, and a demonstrated ability to bring new ideas to initiatives. Providing effective leadership, coaching, and motivation to team members to ensure service and quality objectives are met Directing the development and execution of the corporate and regional business plans,



and ensuring strategies contribute to corporate objectives Managing customer service standards Minimum of 10 years of experience in the property and casualty Insurance industry handling complex claims Strong technical skills with MS Office Suite We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.

We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more! We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs. We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.

NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future.

📌 Claims Director, Accident Benefits (Toronto)
🏢 Kibbi Technologies
📍 Toronto