Enhance client experiences as an Insolvency Officer with RBC, utilizing your investigative prowess and communication skills to resolve complex issues effectively. This full time position is crucial for maintaining compliance and service quality.
As an Insolvency Officer at RBC, you will handle client transactions related to bankruptcies and credit counseling services. Drawing on your 2+ years of Collections experience, you will make informed decisions while navigating operational risks. Your role will require effective communication to interact with clients and partners, ensuring a seamless experience.
Key Responsibilities:
• Fulfill client transactions regarding bankruptcy processes • Negotiate and determine approvals or declines • Produce risk assessment reports as necessary • Handle calls from clients and industry experts • Address and resolve functional issues within the organization
Requirements: • At least 2 years of relevant Collections experience • Strong negotiation and solutions-oriented mindset • Proficiency in balancing client service with business risk • Ability to adapt to shift work within specified hours • Experience in challenging operational contexts
Bring your skills to RBC and positively impact client services while advancing your career.
📌 Client-Focused Insolvency Officer Role (Winnipeg)
🏢 RBC
📍 Winnipeg