Drive operational excellence with Squamish Nation as the Clinic Operations Lead. Mentor staff, coordinate workflows, and ensure culturally responsive healthcare within the community. This key role at Kal'númet Primary Care Clinic involves leading the Medical Office Administration team while addressing operational challenges and overseeing daily clinic activities.

Support onboarding of new staff and promote improvements in service delivery, fostering a welcoming and trauma-informed space for patients. Key Responsibilities:

- Facilitate leadership and guidance for the MOA team
- Serve as the main contact for operational questions and issues
- Manage clinic workflows and optimize administrative procedures




- Ensure accurate patient information in the EMR system
- Lead initiatives for quality improvement and operational audits Requirements:
- Medical Office Assistant certification or related field
- 4+ years experience in medical office operations
- At least 1 year in a leading role, formally or informally
- Familiarity with EMR systems and Office 365 applications
- Solid commitment to community healthcare and cultural safety Utilize your operational expertise and commitment to cultural safety in supporting Squamish Nation healthcare initiatives.

📌 Clinic Operations Lead - Yúustway Health (North Vancouver)
🏢 Squamish Nation
📍 North Vancouver