Become a Community Specialist II at Protected Software, supporting the FME Community through content creation and user engagement. Thrive in this hybrid role, fostering connections while managing technical workflows.

As a Community Specialist II at Safe Software, you will support 50,000 users in enhancing the FME Community. Your tasks will include developing how-tos and tutorials while monitoring community health and adjusting automations. Join a dynamic team collaborating across departments to amplify user voices and build meaningful connections.

Key Responsibilities:



• Write and edit technical content like tutorials and KB articles • Support community automations using Gainsight and FME Flow • Monitor community health and report on trends • Moderate discussions and provide content corrections • Participate in FME community events and webinars

Requirements: • 3+ years in technical content creation or community management • Strong writing and editing skills • Experience with event coordination and user engagement • Comfort in learning technical products and tools • Creative approach to engage the community

Leverage your technical writing and community-building skills to enhance user experience at Safe Software.

📌 Community Specialist II at Safe Software (Winnipeg)
🏢 Safe Software
📍 Winnipeg