Join the Front Desk Team at The Josie for an exciting winter season. As a Front Desk Agent, ensure memorable guest experiences at this luxury ski-in/ski-out resort.

Crescent

Hotels & Resorts is hiring a Front Desk Agent to make a great first impression on guests at The Josie.

Your role includes managing check-ins and check-outs, processing payments, and showcasing available upgrades and packages. You will thrive in a rapid-paced environment while creating personalized and professional service for every guest. Key Responsibilities:

- Greet guests warmly and professionally
- Process check-ins and check-outs accurately
- Promote available packages and handle reservations
- Maintain cash float and process guest payments
- Respond to guest inquiries with care and professionalism

Requirements:

- Computer literacy with hotel systems
- Strong verbal and written communication skills
- Ability to thrive in a fast-paced setting
- Must lift up to 50 lbs and stand for long periods
- Clean Canadian Drivers Licence and reliable transport

Deliver exceptional guest service and support your team at The Josie this winter!

📌 Crescent Front Desk Agent Role (Rossland)
🏢 The Crescent Hotels Group
📍 Rossland