Join Gowling WLG as a CRM Coordinator, focusing on data integrity and user support in a hybrid role. Ensure accurate records and enhance user experiences across the Firm's CRM platform. In this pivotal role, you will manage the daily administration of the Firm’s CRM system, ensuring data reliability and providing proactive support to users.

With a focus on service orientation, you'll develop insights, troubleshoot issues, and streamline processes for maximum efficiency. Your contributions will directly support business growth and client engagement through enhanced CRM capabilities. Key Responsibilities:

- Maintain accurate and current CRM data through regular updates
- Serve as the first contact for CRM-related user inquiries




- Create and deliver actionable mailing and event lists
- Assist in testing CRM updates and new features
- Develop training materials and support documentation

Requirements:

- Post-secondary education or equivalent experience
- 2–3 years of CRM experience in B2B or skilled services
- Proficiency using Microsoft 365 for data management
- Strong problem-solving skills focused on data integrity
- Effective communication skills for training and user support

Utilize your CRM expertise to drive data quality and enhance user adoption at Gowling WLG.

📌 CRM Coordinator at Gowling WLG (Montreal)
🏢 Gowling WLG
📍 Montreal