Join Lineage as a Customer Care Analyst and support customer success through accurate invoicing and detailed reporting. This role is central to ensuring client satisfaction and operational efficiency. As a Customer Care Analyst, you will manage invoicing processes and maintain explicit communication with customers.

Your role involves generating reports, verifying accounts, and collaborating with Warehouse and Operations teams to streamline product availability. This position requires a strong focus on professionalism and customer relationship development. Key Responsibilities:

- Invoice accounts accurately and timely
- Verify receipts for operational integrity
- Maintain comprehensive documentation of interactions
- Collaborate with Operations on inventory discrepancies
- Serve as first response for customer inquiries Requirements:
- High School diploma or GED preferred
- Strong verbal and written communication skills
- Excellent organizational abilities and multitasking
- Skilled in Microsoft Office programs
- Ability to lift at least 20 lbs if necessary Support client needs and enhance operational success as part of the Lineage team.

📌 Customer Care Analyst at Lineage (Quebec City)
🏢 Lineage Logistics
📍 Quebec City