Customer Experience Lead: Team Coach & Service Excellence (Toronto)

Customer Experience Lead: Team Coach & Service Excellence (Toronto)

17 Sep
|
Scotiabank
|
Toronto

17 Sep

Scotiabank

Toronto

Scotiabank is seeking a Customer Experience Lead to oversee a high performing Retail Service team in Ontario. You will mentor and support Customer Experience Associates and Senior Associates, ensuring a seamless, customer-focused service approach across branches. You will champion Scotiabank's values, build solid relationships with customers, and act as Officer in Charge during emergencies. This role emphasizes leadership, training, and collaboration to continually enhance the customer

📌 Customer Experience Lead: Team Coach & Service Excellence (Toronto)
🏢 Scotiabank
📍 Toronto

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