Join CIBC's Personal and Business Banking Team as a Customer Experience Specialist in Southampton. Use your financial knowledge to assist clients and enhance their banking journeys every day.
This full time Client Service Representative role focuses on client engagement, problem-solving, and technology application within the dynamic environment of the banking centre. You’ll be the initial contact for customers, assisting in transactions and ensuring a personalized experience. Availability during evenings and weekends is vital as you provide services across various centres.
Key Responsibilities:
• Assist clients in navigating financial products and services • Educate customers on utilizing mobile banking tools • Resolve issues while prioritizing client experiences • Connect clients to specialized CIBC team members • Maintain engagement and foster client relationships
Requirements: • Proven client service skills • Experience in financial products and services • Excellent communication and problem-solving abilities • Flexibility for evening and weekend shifts • Full time on-site availability required
Leverage your skills to create successful client interactions and help CIBC clients navigate their financial goals.
📌 Customer Experience Specialist CIBC Southampton (Winnipeg)
🏢 CIBC
📍 Winnipeg