Elevate the customer experience as a Service Advisor with Rivian. In this customer-centric role, you will utilize your technical skills to ensure outstanding service at our locations. Rivian is seeking a dynamic Service Advisor to enhance customer interactions at our service centers.

Ideal candidates will possess strong problem-solving skills and experience in service operations. You will work alongside teams to support service needs while fostering a collaborative environment that encourages continuous improvement. Key Responsibilities:

- Advise management on best practices for Service centers
- Generate training tools and standard operating procedures
- Support Mobile/Service Technicians and Parts Advisors
- Communicate estimated completion times to customers
- Conduct inspections on vehicles before delivery Requirements:
- High School Diploma or GED preferred
- 3-4 years in a customer-facing role
- Strong written and verbal communication skills
- Experience leading teams in a rapid-paced workplace
- Ability to work a flexible schedule, including weekends Deliver exceptional service as a Service Advisor, engaging customers and fostering collaboration within Rivian.

📌 Customer-Focused Service Advisor at Rivian (Laval)
🏢 Rivian
📍 Laval