Step into the role of Customer Relations Manager at Amico Patient Care in Richmond Hill, ON. Lead project management efforts, enhance service delivery, and contribute to a highly motivated team.

Amico

Corporation seeks a skilled Customer Service Manager for its Project Services department. Your primary focus will be to lead a team of six project managers, ensuring adherence to best practices and enhancing customer satisfaction. You'll play a key role in monitoring progress and providing necessary training and support for your team. Key Responsibilities:

- Supervise daily operations of the project management team
- Conduct performance evaluations and manage team dynamics
- Ensure team compliance with company standards
- Facilitate recruitment and onboarding of current team members
- Handle escalation of issues and mentor team for success Requirements:
- Minimum 5 years of team management experience
- Proficient in Microsoft Office and analytical tools
- Strong relationship management and communication skills
- Logic-driven with attention to detail
- Background in sales service support is beneficial Make your mark at Amico by leading a dedicated project management team and fostering a culture of excellence.

📌 Customer Relations Manager at Amico Patient Care (Richmond Hill)
🏢 Amico
📍 Richmond Hill