Position: Customer Service / Cashier

Position SummaryThe Customer Service / Cashier is responsible for providing excellent customer service, handling customer inquiries and payments, maintaining invoices and records, and assisting with inventory and customer order pickup.

Key Responsibilities

- Answer incoming phone calls and respond to customer questions in a professional and helpful manner.
- Assist customers with inquiries regarding purchases, invoices, payments, pickups, and auction orders.
- Update and maintain customer invoices accurately.
- Send and respond to customer emails as required.
- Process cash, debit, credit, and other customer payments accurately.
- Maintain accurate cash records and follow company cash-handling procedures.
- Prepare and organize customer orders for pickup.
- Pick and locate items from inventory according to customer invoices and orders.
- Verify items against invoices before releasing orders to customers.
- Arrange and organize inventory to ensure items are easy to locate and access.
- Assist customers during pickup and provide general customer service.
- Keep the cashier/customer service area clean, organized, and professional.
- Report missing, damaged, or incorrectly listed items to management.
- Assist with general warehouse and auction-related duties when required.




- Follow company policies and procedures regarding customer service, payments, inventory, and safety.
- Perform other duties as assigned by management.

Skills & Qualifications
- Strong customer service and communication skills.
- Basic computer skills and ability to use email and company software.
- Valuable attention to detail when handling invoices, payments, and inventory.
- Ability to handle cash and customer payments accurately.
- Organized and dependable.
- Ability to work independently and as part of a team.
- Ability to lift and move items as required for customer pickups and inventory organization.
- Previous cashier, customer service, warehouse, or retail experience is an asset.

Primary Areas of Responsibility Customer Service: Phone calls, emails, customer questions, and pickup assistance.Cashier: Processing payments and maintaining accurate cash records.Invoices: Updating invoices and ensuring customer orders are correctly documented.Inventory: Locating, organizing, and preparing items for customers.Order Pickup: Picking customer items, verifying them against invoices, and assisting with pickup.

Pay: $15.00-$16.00 per hour

Work Location: In person

📌 Customer Service/Cashier (Calgary)
🏢 Rightsideauction north calgary
📍 Calgary