Elevate your career path with Bass Pro Shops as a Customer Service Lead. Focus on enhancing the customer experience while mentoring your team in a supportive retail setting.

In this pivotal role, you will oversee the daily operations of your department as a Customer Service Lead, reporting to the Group Sales Manager. Your responsibilities will include leading team members, maintaining store standards, and delivering legendary service to our customers. By promoting company programs and fostering team growth, you will contribute significantly to our mission of excellent customer service.

Key Responsibilities:



• Guide and supervise team members in daily tasks • Foster professional growth through training and support • Maintain visual presentation and in-store standards • Identify customer needs and provide tailored recommendations • Resolve customer issues using sound judgment

Requirements: • Minimum 2 years of supervisory experience preferred • Adaptable to work varied shifts and weekends • High school diploma or equivalent is preferred • Strong ability to evaluate customer needs • Familiarity with outdoor lifestyle products is beneficial

Bring your passion for customer service and leadership to Bass Pro Shops and help create memorable shopping experiences.

📌 Customer Service Lead at Bass Pro Shops (Winnipeg)
🏢 Bass Pro Shops
📍 Winnipeg