If you enjoy working in a fast-paced setting, love staying organized, and thrive when juggling multiple priorities, we'd love to meet you.
Responsibilities - Process customer orders from entry to completion - Respond to customer inquiries via phone and email - Coordinate shipments and delivery schedules - Resolve order discrepancies, returns, and shipping issues - Maintain accurate customer and order records - Work closely with sales, warehouse, logistics, and operations teams - Provide administrative support and assist with reporting - Deliver exceptional customer service while ensuring orders are completed accurately and on time Qualifications - 2+ years of customer service, order entry, or customer support experience - Excellent communication and problem-solving skills - Strong organizational and multitasking abilities - High attention to detail - Proficiency with Microsoft OfficeExperience with ERP systems is an asset Nice to Have - Experience in wholesale, manufacturing, distribution, apparel, consumer goods, or similar industries - Familiarity with ERP systems such as SAP, Microsoft Dynamics, Momentis, or similar
📌 Customer Service Representative (Montreal)
🏢 Evlv
📍 Montreal