Join Federated Insurance as a Customer Service Specialist and thrive in a hybrid work workplace. Provide unparalleled support to our Commercial Insurance Specialist while ensuring client satisfaction.

This Client Service

Associate role is perfect for individuals with front-line customer service experience who excel in communication and detail-oriented tasks. You will assist in managing day-to-day operations of the CIS book of business while ensuring that our clients receive the highest level of service possible. Key Responsibilities:

- Handle high-volume customer requests and queries
- Assist the Commercial Insurance Specialist in operations
- Exhibit flexibility in managing multiple tasks
- Ensure timely and accurate communication with clients
- Maintain exceptional attention to detail Requirements:
- Completion of post-secondary education
- At least 2 years of customer service experience
- Robust team-oriented mindset
- Proficiency in Microsoft Office suite
- Drive for delivering excellent performance Become part of a dedicated team that values your contributions at Federated Insurance.

📌 Customer Service Specialist - Hybrid Role (Calgary)
🏢 Northbridge Financial
📍 Calgary