Job Summary

We are seeking an outgoing and friendly Dental Receptionist to join our dental team! In this role, you will be providing exceptional customer service while managing appointment scheduling, patient check-in and check-out, and administrative tasks. Your energetic and positive approach with our patients will help create a welcoming environment that keeps our office running smoothly and efficiently.

Duties

- Greet patients warmly and handle patient check-in and check-out with professionalism and enthusiasm
- Schedule, reschedule, and confirm appointments using our dental software (Tracker)
- Manage phone systems to answer inquiries, direct calls, and provide information promptly
- Collect patient information, verify insurance details, and update electronic medical records accurately
- Assist with billing procedures, payment processing, and insurance claims to ensure smooth financial transactions
- Maintain a clean, organized front desk area while ensuring all office protocols are followed




- Support the dental team by coordinating patient flow and ensuring timely communication between staff members

Qualifications

- Previous experience as a dental receptionist with a minimum of one year experience is highly preferred
- Knowledge of dental terminology
- Proficiency in office experience including multi-line phone systems, appointment scheduling, and administrative tasks
- Excellent communication skills with a friendly demeanor to create a positive patient experience
- Ability to handle sensitive information with confidentiality and professionalism
- Demonstrated organizational skills to manage multiple priorities efficiently

Join us to be part of an energetic team dedicated to providing outstanding dental care! We value your enthusiasm and commitment to creating a welcoming environment where patients feel cared for from the moment they walk through our doors. Pay: $25.00-$30.00 per hour

Perks

- Dental care

Work Location: In person

📌 Dental Receptionist (Toronto)
🏢 Dr. Josie Marciello Dentistry
📍 Toronto