Peak Disposal Services is a locally owned and operated roll-off waste and recycling company built around one simple philosophy: take care of our customers and take care of our people.

We are proud of the team we have built and the strong reputation we have earned for customer service, safety, reliability, and treating every employee fairly and with respect. Our low employee turnover reflects the positive, stable work environment we work hard to maintain.

As Peak continues to grow, we are looking for a full-time Dispatcher to join our operations team.

This is an important role at the centre of our daily operation. If you enjoy working with people, solving problems, staying organized and keeping a busy operation moving, this could be an excellent opportunity.

Why Join Peak?

We offer

- A stable, year-round position with no seasonal slowdown
- A healthy and safety-focused workplace
- A friendly, professional and respectful team environment
- A growing company with opportunities for career advancement
- Comprehensive benefits for you and your family, including extended medical, dental, critical illness coverage and RRSP matching.
- A workplace where employees are valued and treated with respect
- The opportunity to play a key role in the day-to-day success of a busy Lower Mainland operation

The Role As a Dispatcher, you will help coordinate the movement of our roll-off fleet throughout the Lower Mainland, including the delivery, pickup, exchange and disposal of roll-off bins.

You will be in regular communication with our customers, drivers and Operations Manager throughout the day. This is a fast-paced and highly interactive position where priorities can change quickly, so you need to be comfortable making decisions, solving problems and managing multiple requests at the same time.

Every day is different, and a great dispatcher plays a major role in keeping our customers happy and our trucks moving efficiently.

Key Responsibilities

- Communicate with customers and understand their service requirements




- Provide excellent customer service and manage customer needs and expectations
- Coordinate and optimize the daily movement of our truck fleet throughout the Lower Mainland
- Dispatch drivers for bin deliveries, pickups, exchanges and disposal trips
- Maintain clear and continuous communication with drivers throughout the day
- Work closely with the Operations Manager to adjust schedules and respond to changing priorities
- Update and maintain dispatch schedules and records
- Resolve scheduling and operational issues quickly and professionally
- Help ensure customers receive reliable, timely service

What We’re Looking For The successful candidate will be someone who enjoys a busy environment, communicates well and takes pride in getting things done.

You should have

- Excellent verbal and written communication skills
- Robust organizational and problem-solving skills
- The ability to multitask and prioritize in a fast-paced environment
- The ability to confidently handle a high volume of calls from customers and drivers
- Good knowledge of Vancouver and the Lower Mainland
- A customer-first attitude and an understanding of the importance of service
- The flexibility to adjust quickly when schedules or customer requirements change
- The ability to stay calm, organized and professional under pressure
- Strong teamwork skills and a positive attitude

Previous dispatching, transportation, trucking, logistics or construction industry experience is an asset, but the right attitude, communication skills and ability to learn are equally important.

Join the Peak Team

At Peak Disposal, dispatch is more than answering phones and assigning trucks. You are a key part of the team that keeps our customers, drivers and daily operation moving.

If you are looking for a stable career with a successful local company where your contribution is noticed and appreciated, we would like to hear from you.

Job Types: Full-time, Permanent

Pay: $27.00-$28.00 per hour

Benefits

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Life insurance

Application question(s):
- Why are you interested in this job?

Experience:
- dispatch: 1 year (preferred)

📌 Dispatcher (Surrey)
🏢 Peak Disposal
📍 Surrey