Drive financial success as an Early Stage Collector at Meridian OneCap, a hybrid role based in Toronto. Engage with customers to negotiate payments and ensure account resolutions are handled effectively.

In this contract position, you will minimize delinquent accounts through proactive follow-ups and by collaborating with internal teams. With a focus on customer satisfaction, you will assess non-payment reasons and pave solutions. Your expertise in collections will contribute to meeting team targets for delinquencies and loan losses while enhancing customer relationships.

Key Responsibilities:



• Negotiate payment arrangements for past due accounts • Manage collections email queue with established SLAs • Ensure agreements are met through follow-up • Review accounts in detail for non-payment issues • Prepare files for referral to Late Stage Collectors if necessary

Requirements: • 2-5 years experience in collections or financial services • Bilingual in English and French is an asset • Excellent problem solving and negotiating skills • Robust written and verbal communication • Experience with Microsoft Office applications

Utilize your negotiation skills and collections experience to help maintain Meridian's exceptional customer service.

📌 Early Stage Collections Specialist at Meridian (Winnipeg)
🏢 Meridian OneCap Credit
📍 Winnipeg