Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry.

Richelieu

Hardware is a North American leader and a change agent in a creative and dynamic industry. Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers. Our team – 3,200 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years! We are seeking an outgoing, sales-driven team member to fill a permanent, full-time position as an Inside Sales Representative – Vancouver Whitehorse Richmond office.

Your role will be to deliver an exceptional purchasing experience to our customers for all their MRO needs. As an integral part of the MRO team, you will be responsible for increasing sales within the product portfolio by making outbound calls, following up on marketing campaigns, and responding to customer calls and emails. Order processing, follow-ups, and quote tracking are also key responsibilities of this role.

Key Responsibilities of an Inside Sales Representative: Identify target customers within our database based on size and opportunity.



Conduct sales calls to understand customer needs and provide tailored product recommendations. Respond to incoming inquiries by phone or email regarding products and services offered.

Prepare customer quotations. Work closely with the marketing team to develop product campaigns. Achieve sales and margin targets. Build customer relationships through support and innovation. Contribute to continuous improvement initiatives within the team.

High school diploma or equivalent. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Bilingual (French and English), both spoken and written. With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a secure working environment.

We offer competitive base compensation based on the market. We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.

Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers. By submitting their application, candidates consent to the collection, use and retention of submitted materials by Richelieu Hardware Ltd. for the sole purpose of evaluating their application. These documents may be retained by Richelieu Hardware Ltd. for future reference for a period of twelve (12) months following receipt of their application. #

📌 Executive Sales Consultant (REMOTE) (Richmond)
🏢 Quincaillerie Richelieu Ltée/Richelieu Hardware
📍 Richmond