About the Role: We are looking for an organized and enthusiastic Front Desk Agent to join our team! In this role, you will be the welcoming face of our tourism kiosk. You will help ensure daily operations run smoothly, visitors have access to the information they need, and the workspace remains clean and organized.

Key Responsibilities:

- Customer & Kiosk Care: Maintain a clean, organized, and welcoming environment (including light daily cleaning of the desk, screens, and floor, as well as managing daily waste).
- Materials & Inventory: Monitor, restock, and organize printed materials (brochures, maps, rack cards) for visitors. Track inventory and coordinate current deliveries with management.
- Daily Operations: Ensure equipment (like TV screens) is functioning properly at the start of your shift and handle all incoming mail and correspondence.

Qualifications:





- Enthusiastic about tourism with a genuine interest in developing knowledge of the local area.
- Excellent communication and strong customer service skills.
- Highly organized, able to work both independently and as a team player.
- Comfortable standing for periods of time during the shift.

Experience & Education:

- Diploma in (or currently studying) Tourism is highly preferred.
- Previous experience in customer service is preferred.
- Familiarity with local tourism is a strong asset.

How to Apply: Please send your resume to [email protected] (Feel free to include "Front Desk Agent Application" in the subject line). Pay: From $18.00 per hour

Benefits

- Flexible schedule
- On-site parking
- Store discount

Work Location: In person

📌 Front Desk Agent (Tourism Kiosk) (Grimsby)
🏢 Niagara Gateway Information Centre
📍 Grimsby