Career Development and Support Counsellor Permanent Full Time Non Union Mississauga, ON, CA VPI is a Service Provider for Employment Ontario, which is funded by the Ontario Government to support jobseekers and employers. Our organizational values rest on 4-pillars which are Ethics, Passion, Innovation, and Courage which support the desire and passion to make a positive and sustainable impact for the indi4 pillars serve. VPI Employment Services embraces and encourages inclusivity and diversity in the workplace.

We are committed to providing accessible employment practices and creating a work environment that encourages and supports our team members be their authentic selves. We are seeking out individuals who have the passion and drive to make a positive and sustainable impact on the individuals we serve. creating an environment where clients feel safe, heard, supported, and see progression with skill development, and life stabilization support, leading to sustainable employment and career development.

The Career

Development and Support Counsellor provides proactive post-employment support to help clients maintain employment, navigate workplace challenges, develop skills, and progress toward long-term career stability. The role includes regular client check-ins, career coaching, employment-risk intervention, re-employment assistance, financial support assessments, community referrals, and accurate case management. This position also applies labor market knowledge to guide clients, maintain strong service standards, and contribute to individual and team performance targets.

Provides proactive, ongoing retention and post-employment support during the client’s first year of employment through regular check-ins, real-time coaching, skill development,



and career advancement guidance to promote confidence, stability, and long-term employment success. Supports clients through job trials, workplace challenges, career transitions, and progression opportunities, providing timely intervention when employment is at risk and re-employment assistance following job loss. Identify and facilitate access to community resources and other supports that strengthen job retention, career advancement, and overall client well‑being.

Assess client eligibility for Job Seeker Financial Supports and ensure approved funds are used appropriately and effectively to support sustainable employment outcomes. Maintains accurate, complete, and up-to-date client records across CRM systems and internal portals, including case notes, action plan items, service activities, and calendar entries. Remains informed of current and emerging local and regional Labour Market trends to provide relevant employment and career guidance.

Achieving individual and team performance targets through effective task prioritization, time management, adaptability, and resilience in a dynamic environment. Performs additional duties as required to support departmental objectives and client success. Proven ability to build rapport and maintain lasting professional relationships with job seekers, employers, and community partners.

Strong commitment to providing responsive, high-quality customer service. Results-driven and comfortable working toward established individual and team performance targets. Strong case management and service planning skills.

Proficiency with CRM systems, Microsoft Office applications, and virtual service delivery platforms. VPI is an equal chance employer committed to diversity, equity, inclusion, and accessibility.

📌 Full Time Counsellor (Mississauga)
🏢 vpi
📍 Mississauga