Full Time Member Services Counsellor (St. At CAA Club Group, we are passionate about keeping our Memberssafe - whether they are on the road, at home, or travelling abroad.With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the workplace, seniors’ mobility, and consumer protection. Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

Continuous learning through our robust corporate curriculum and education reimbursement program, Incredible rewards, travel incentives, and product and service discounts, Pay-for-performance and best-in-class recognition programs, and Competitive benefits that include a defined contribution plan, personal spending account, and so much more. Receives, counsels, and processes inquiries from clients regarding memberships, membership benefits, travel routings, hotel reservations, travel health insurance and information on all CAA products, services, and benefits. Utilizes the CAA methodologies to identify and sell relevant products and services to members and customers.

Counsels members regarding route selection, points of interest, construction areas, road conditions, mileage,



driving times, toll information, and other relevant travel information available. Utilizes relevant CAA partner websites to counsel and process various product transactions Verifies key information with clients and makes appropriate data entries in the SAP system in order to complete and fulfill all transactions following established procedures. Completes all monetary transactions, accounting procedures and inventory control procedures according to established procedures.

Working knowledge of Microsoft Windows and Microsoft Office applications. Demonstrated knowledge of maps, routings, points of interest and symbols, geography, destinations and appropriate reference materials. Please note that we may use AI tools to help us through the recruitment process.

We are an equal opportunity employer and are committed to providing employment accommodationin accordance withall applicable Provincial Human Rights and Accessibility Legislation.CCG will provide accommodations to job applicants with disabilities throughout the recruitment process.

📌 Full Time Member Services Counsellor (St. Anne's Road, Winnipeg)
🏢 Echelon 56
📍 Winnipeg