Join Our Team at Hyatt Place Windsor!

Position: Front Desk Host

Location: Hyatt Place Windsor

Are you passionate about hospitality and delivering exceptional guest experiences? Hyatt Place Windsor is looking for dynamic and enthusiastic Front Desk Hosts to join our team.

Key Responsibilities:

- Greet and welcome guests with a warm and friendly demeanor
- Efficiently handle check-in and check-out procedures
- Assist with reservations and handle inquiries both in person and over the phone
- Maintain accurate records and ensure seamless guest experiences
- Handle guest complaints and concerns with professionalism and empathy
- Work collaboratively with other hotel staff to ensure smooth operations
- Stand for 8 hours, complete shift check list
- Work dual role in the bar/restaurant, perform bartending and server duties, along with helping in the kitchen to complete a guest food order
- Perform barista duties, including making and serving coffee and other beverages
- During downtime perform several cleaning duties, including cleaning washrooms, sweep and mop floors, change garbage and more
- Help with breakfast set up and tear down
- Reconcile all daily financial transactions and balance cash drawers
- Run end-of-day Night Audit functions and generate report

Qualifications:

- Previous hotel front desk experience is highly desirable
- Ability to work overnight independently, 11pm-7am mandatory, experience with working midnights an asset




- Smart Serve certification is an asset
- Experience in bartending and barista roles is an advantage
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced setting and handle multiple tasks simultaneously
- A positive attitude and a passion for delivering outstanding customer service
- Flexibility to work various shifts when needed, including evenings, weekends, and holidays

Why Join Us?

- Competitive salary. 50 cent premium for working Midnights
- A supportive and collaborative work environment
- Our commitment to diversity, equity, and inclusion

How to Apply: If you are ready to embark on a rewarding career journey with Hyatt Place Windsor, we would love to hear from you! Please submit your resume and a brief cover letter highlighting your relevant experience and why you are excited about this opportunity.

Join us at Hyatt Place Windsor and be a part of something extraordinary from the very beginning. We look forward to welcoming you to our team!

Pay: $18.25 per hour

Application question(s)

- What job experience do you have that you needed to stand for 8 hours with no sitting?
- Have you ever worked 11pm-7am by yourself? If yes, please explain what type of role was it?
- Are you able to work Sunday to Friday 11pm-7am. 40 hours a week?

Work Location: In person

📌 Full time Night Auditor - Front Desk Associate/Host (Windsor)
🏢 Hyatt Place Windsor
📍 Windsor