Elevate your career with Pursuit as a Global Partner Operations Support Manager. This role is designed for a B2B operations expert in a hybrid work environment, bridging teams across global hospitality. As a pivotal player at Pursuit, you'll provide essential operational support across Hotels, Inside Sales, and Attractions & Transportation.

Your expertise in the travel trade landscape will help identify and resolve system issues while ensuring teams meet shared standards and KPIs. This role offers hands-on leadership and advocacy, fostering collaboration across diverse operational models. Key Responsibilities:

- Lead cross-team connections among diverse operational units
- Monitor critical KPIs and recommend appropriate corrective actions




- Build and maintain excellent relationships with travel partners
- Design and enforce quality control processes daily
- Troubleshoot and resolve operational and system-related issues

Requirements:

- 3+ years in reservations or hospitality operations
- Robust B2B travel trade knowledge and experience
- Proven skills in team management and training
- Familiarity with rate management systems
- Excellent judgment in complex relationship management

Bring your operational acumen, team leadership, and industry expertise to support Pursuit’s brand promise of unforgettable experiences.

📌 Global Partner Operations Support at Pursuit (Calgary)
🏢 Pursuit
📍 Calgary