Become a vital part of Thermea Spa Village Whitby as a Guest Experience Supervisor, where your leadership shapes exceptional guest journeys. Enjoy a role that blends service excellence with team development.

As a supervisor, you will report to the Guest Experience Manager and be crucial in ensuring that every guest's visit is memorable. Lead your team in providing top-tier customer service and collaborate across departments to enhance the overall spa experience. Your dedication will foster a culture of wellness and hospitality that resonates with our visitors.

Key Responsibilities: • Supervise team activities for seamless daily operations • Maintain high standards for guest interactions • Handle guest complaints and resolve issues effectively • Aid in establishing and improving service standards • Assist in team training and development

Requirements: • Educational background in tourism or hospitality is advantageous • Three years of customer service experience required • Leadership experience of at least one year • Quick thinking and robust multitasking skills • Ability to work outdoors in various conditions

Lead with heart and create memorable experiences at Thermea Spa Village.

📌 Guest Experience Leadership at Thermea Spa (Winnipeg)
🏢 Nordik
📍 Winnipeg