First impressions count, right?

The Guest Service

Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater.

At Sandman Hotel

Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real growth opportunities, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning!

With over 60 hotels (and growing!) Completion of a two-year apprenticeship program in front desk operations or hotel management preferred ~1 year of experience as a Hotel Front Desk Clerk Preferred ~ Experience in all aspects of customer service and people management ~ Able to effectively communicate both verbally and in writing ~ Responsible for checking guests in and out of the Hotel. Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties. Book telephone reservations Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.





Print updated in-house, arrival, departure, and room status reports every two hours Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day. Write all wake-up call requests on specified form and enter on switchboard. Excellent customer relations.

Rewards, Recognition, Team Events & Milestone Awards Team Member and Friends & Family Hotel Discounts Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!

Career

Development, Training & Internal Promotion Opportunities Employee & Family Assistance Program (Mental Health, Legal & Financial Support) Employee Referral Bonus Program Extended Health, Dental, Vision & Life Insurance Complimentary Hotel Stays Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Sandman Hotel

Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws.

Sandman Hotel

Group takes seriously its obligations under the Human Rights Code. #

📌 Guest Services Agent - Full time/Part time (Vancouver)
🏢 Sandman Hotel Group
📍 Vancouver