Join our team as a Guest Services Agent, dedicated to delivering excellent customer service during check-ins and reservations. Ideal candidates will meet brand standards while working independently.

This role requires 1 to 2 years’ experience in the guest services sector. As a Guest Services Agent, you’ll handle guest check-ins, manage switchboard operations, and take reservations. You must demonstrate solid decision-making abilities combined with reliability and a customer-oriented approach to ensure guest satisfaction.

Key Responsibilities: • Effectively check guests in and out • Handle reservation requests and switchboard tasks • Uphold brand standards consistently • Make decisions for guest recovery situations • Maintain full availability, including weekends and holidays

Requirements: • 1 to 2 years of relevant experience preferred • Customer-focused and reliable demeanor • Strong computer literacy required • Decision-making skills for guest recovery • Familiarity with choiceAdvantage is beneficial

Apply your expertise to enhance guest experiences in your role as a Guest Services Agent.

📌 Guest Services Agent with Strong Skills (Winnipeg)
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