Full-Time Starting at $24.25 per hour.

Posted Full Time

Monday to Friday 8:30 am to 4:30 pm We are recruiting for a Housing Resource Centre Case Manager. This role is a vital part of our Housing Program, supporting individuals and their families who are experiencing or at risk of experiencing homelessness. Clients will be supported with both low-touch and medium-high touch services based on their self-identified need and will be referred to resources including legal clinics, income support services, food bank services, identification and tax clinics, as well as Brant Access to Housing, Canada-Ontario Housing Benefit, and the Housing Stability Fund in addition to being supported with housing searches and learning their rights and responsibilities as a tenant to prepare for successful tenancy.

Deliver direct client service to all individuals and families who are experiencing or at risk of experiencing homelessness. Complete SPDAT assessments and support with housing applications including Brant Access to Housing, Canada - Ontario Housing Benefit and the Housing Stability Fund. Work collaboratively with the Housing Services team in order to ensure program delivery to all clients.

Ensure all documentation, filing, and paperwork is completed according to Agency standards in multiple electronic databases for reporting requirements. Participate in department and sector case management meetings. Have a college diploma in a Human/Social Services field.

Have a minimum of 2 years’ combined student placement and/or paid experience working with individuals with substance use,



mental health and/or concurrent disorders and/or individuals experiencing homelessness. Be proficient in MS Office and be familiar with databases. Be able to manage occasional exposure to vicarious traumatic stress.

Be able to make regular visits to uncontrolled environments, such as client homes and public meeting locations. Comprehensive health, dental, vision, and travel insurance, with options fully paid for Full Time staff.

Time off: 3 weeks’ vacation, 60 hours of personal leave, and 15 hours of wellness time (pro-rated first year).

Employee Assistance

Plan (EAP) for staff and their families. A supportive, values-driven workplace that prioritizes your well-being. SOAR Community Services is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission.

We are grateful to have the chance to work in this community, on this territory. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices. SOAR Community Services is committed to advancing equity, diversity, inclusion, and belonging within our workplace and across the communities we serve.

We welcome applications from individuals with lived and living experience and from members of equity-deserving groups, including Indigenous, Black, and racialized communities, 2SLGBTQIA+ individuals, and persons with disabilities. Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Protection of Privacy Act. #

📌 Housing Resource Centre - Case Manager (Brantford)
🏢 Soar Community Services
📍 Brantford