Join Boston Scientific as a Customer Operations Representative in Ottawa, where you facilitate seamless customer interactions. Leverage your skills in order processing and problem-solving in a hybrid work model.

The Customer Support

Specialist focuses on delivering hassle-free service to healthcare providers. With a background in business or technical fields and a year of customer service experience, you will handle inquiries and process orders efficiently. This role emphasizes collaboration with sales teams, ensuring that queries are swiftly resolved. Key Responsibilities:

- Process incoming customer and sales emails effectively
- Assist with calls to resolve issues and inquiries
- Maintain accurate records in order-tracking applications
- Proactively follow up on unresolved orders
- Ensure compliance with necessary training requirements Requirements:
- Bachelor’s or technical degree in business or a related area
- One year minimum experience in customer service
- Proficient in MS Office, including Outlook and Word
- Experience in healthcare preferred
- Knowledge of SAP advantageous Drive healthcare success through quality service and support in this integral role.

📌 Hybrid Customer Operations Representative (Ottawa)
🏢 Boston Scientific
📍 Ottawa