Make a difference at Indigo by enhancing customer experiences as a Customer Experience Specialist. Bring joy to every interaction while maintaining a visually appealing store environment. As part of the Indigo family, you'll foster genuine connections with customers and embody our mission of joy.

This role requires you to support store operations, manage inventory, and align with leadership on strategic goals. Engage customers on the sales floor, tell compelling product stories, and contribute to a safe, welcoming shopping atmosphere. Key Responsibilities:

- Conduct inventory cycles and replenish stock efficiently
- Create an engaging store presentation using merchandising standards
- Collaborate with leadership on fiscal goals and objectives
- Foster a warm, welcoming setting for customers
- Share ideas to enhance employee and customer experiences Requirements:
- Experience in specialty retail preferred
- Bilingualism (French/English) required in Québec
- Flexibility to work varied schedules, including nights
- Ability to lift items up to 40 pounds safely
- Commitment to diversity and safety in the workplace Bring your passion for customer service and connection to boost the Indigo brand and customer experience.

📌 Indigo Customer Experience Specialist (London)
🏢 indigobooksmusic
📍 London