Join MaKami College as an IT Support Specialist, offering vital technical assistance to students, faculty, and staff in Edmonton and Calgary. This full-time role focuses on troubleshooting and resolving issues with classroom technology and end-user devices.

As an IT Support Specialist, you will play a key role in providing front-line support across various technology systems at MaKami College. This position requires strong problem-solving skills and the ability to communicate effectively while supporting both in-person and remote users. Your contributions aid students' educational experiences through technology.

Key Responsibilities: • Provide technical support for in-person and online users • Troubleshoot hardware, software,



and network issues • Configure and maintain computers and mobile devices • Support classroom and HyFlex technology setups • Manage ticketing system for support requests

Requirements: • Experience in customer-facing technical support • Strong troubleshooting and problem-solving skills • Proficiency in Windows devices and common applications • Excellent communication and customer service abilities • Capability to handle urgent requests in agile situations

Elevate your career by delivering essential IT support and enhancing educational technology experiences at MaKami College.

📌 IT Support Specialist at MaKami College (Winnipeg)
🏢 Force Inspection Services
📍 Winnipeg